Effective Date: 07-04-2023
Thank you for shopping at vfix4u.co.uk. We want you to be completely satisfied with your purchase, but we understand that sometimes you may need to return an item. This Returns Policy outlines the terms and conditions for returning items purchased on our website.
- Return Eligibility To be eligible for a return, the item must meet the following conditions:
- The item must be unused and in the same condition as it was received;
- The item must be returned in its original packaging, including all tags and accessories;
- The item must be returned within [number] days of the original purchase date.
- Return Process To initiate a return, please follow these steps:
- Contact us at [contact email] to obtain a Return Authorization (RA) number.
- Pack the item securely in the original packaging, including all tags and accessories.
- Write the RA number on the outside of the package.
- Ship the item to the address provided with the RA number.
- Refunds Once we receive your returned item, we will inspect it to ensure that it meets the eligibility criteria. If the item is eligible for a return, we will process your refund within [number] business days.
- If you paid with a credit card, the refund will be issued to the original payment method.
- If you paid with PayPal, the refund will be issued to your PayPal account.
Please note that shipping and handling fees are non-refundable.
- Exchanges We do not offer exchanges at this time. If you would like to exchange an item, you will need to return the original item and place a new order for the replacement item.
- Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately at [contact email] to arrange for a return or exchange.
- Final Sale Items Items marked as “final sale” are not eligible for returns or exchanges.
- Changes to this Returns Policy We may update this Returns Policy from time to time. The updated Returns Policy will be posted on our website with the effective date. Your continued use of our website after the effective date of the updated Returns Policy constitutes your acceptance of the updated Returns Policy.
- Contact Us If you have any questions or concerns about our Returns Policy, please contact us at [contact email].